Privacy Policy

Gysho Ltd. Privacy Policy

Effective Date: December 2, 2023

Introduction

Gysho Ltd., located at Sussex Innovation Centre, Science Park Square, Brighton, East Sussex, England, BN1 9SB, is committed to protecting the privacy and security of our clients’ information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

Data Controller

The data controller responsible for your personal data is Gysho Ltd.

Information Collection and Use

Types of Data Collected:

Personal Identification Information: Name, email address, telephone number, etc.
Contact Details: Postal address, email address, and phone numbers.
Payment Information: Credit/debit card details, billing address, transaction history.
Company Information: Business name, industry type, business size, role in the company.
Usage Data: Service usage data, access times, page views, IP address.

Purposes of Data Processing

We process this information for the following purposes:

To provide and improve our services.
For customer communication and support.
To process transactions and manage client accounts.
For compliance with legal obligations.
For internal analysis and research to improve our offerings.

Legal Basis for Processing

We process personal data on various legal grounds, including:

With your consent.
As necessary to enter into or perform a contract with you.
For compliance with our legal obligations.
For the purposes of our legitimate interests, provided that such processing does not outweigh your rights and freedoms.

Data Retention Policy

We retain personal data for the maximum period allowed by law. For AI-related data, we retain it for only 30 days, solely for technical troubleshooting purposes, not for model training.

Data Sharing and Disclosure

We share personal data with Hubspot for CRM purposes. Data may be shared with Azure and OpenAI only if a project requires it and is explicitly agreed upon by the customer.

International Data Transfers

Your data may be transferred outside the EU with strict adherence to GDPR regulations to ensure your data is protected. Data may remain in the EU only when this is explicitly agreed with you.

Children’s Privacy

We do not knowingly collect or process personal data from children under the age of 16.

Rights of Data Subjects

Under GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You can also request the transfer of your data to another organization.

How to Withdraw Consent

You may withdraw your consent at any time by sending an email request or by using the unsubscribe links in our communications to update your preferences.

Procedure for Data Breaches

In the event of a data breach, we will take immediate steps to mitigate any harm and will notify affected individuals and relevant authorities as required by law.

Use of Cookies and Tracking Technologies

We use cookies and similar technologies, embedded in Hubspot, to enhance user experience and analyze service usage.

Changes and Updates to the Policy

We may update our Privacy Policy from time to time. Changes will be notified through updates on the same page online.

Complaint Procedure

If you have any concerns about our use of your personal data, please contact us at this address. The governing authority for data protection issues is in the UK.

Contact Us

If you have any questions about this Privacy Policy, please contact us.