This page incorporates our general terms and conditions and the terms and conditions for our subscription services. You can request a copy of these terms by contacting us.
Last update 1 December 2023
General Terms & Conditions
1. Introduction
These Terms and Conditions govern the relationship between Gysho Ltd. ("the Company") and the client ("you" or "the client") regarding the Company’s advisory, consulting, and software development services. By engaging our services, you agree to these Terms and Conditions.
2. Services
The Company offers a range of services including Advisory and Consulting, and AI adoption and development support. A detailed description of the scope of services is provided in the individual contract or agreement.
3. Fees and Payment
a. Fees for our services will be specified in the individual contract or agreement.
b. Invoices are issued digitally after service delivery or monthly, with payment terms of 14 days from the invoice date.
c. Late payments may result in suspended or terminated services, in accordance with applicable laws.
4. Client Responsibilities
The client is responsible for providing necessary information, ensuring compliance with relevant laws when using the services, and cooperating with the Company for effective service delivery.
5. Dispute Resolution
a. In the event of a dispute, the parties will first attempt to resolve the issue through negotiation within a period of 30 days.
b. If the dispute cannot be resolved by negotiation, the parties will attempt mediation.
c. If mediation fails to resolve the dispute, the parties may then pursue legal action. This process is designed to provide a structured approach to resolving disagreements while minimizing the need for litigation.
6. Amendments and Modifications
Any amendments or modifications to these terms must be in writing and agreed upon by both parties.
Changes may impact the cost, terms and conditions, and should be specified in annexes to the agreement.
7. Waiver
No waiver of any terms or conditions shall be effective unless in writing and signed by the party granting the waiver.
8. Severability
If any part of these terms is found to be invalid or unenforceable, the remainder shall continue in effect.
9. Assignment
These terms and the rights and obligations hereunder may not be assigned or transferred without prior written consent from the Company.
10. Notices
Notices under these terms must be in writing and sent via email. Receipt of all notices must be confirmed by the receiving party.
11. Intellectual Property
a. All intellectual property rights in our services and software solutions, including trademarks and copyrights, belong exclusively to the Company, unless explicitly stated otherwise.
b. You agree not to use, reproduce, or disclose any of the Company’s intellectual property without our prior written consent.
12. Confidentiality
a. Both parties agree to maintain the confidentiality of all non-public information exchanged during service provision.
b. The confidentiality obligation does not apply where disclosure is required by governing laws or regulations.
c. This confidentiality obligation extends indefinitely, until such information becomes public without a breach by the receiving party.
13. Limitation of Liability and Indemnification
a. The Company is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our services, except as stated in a separate agreement.
b. Our liability for claims related to our services is limited to the total fees paid by you.
c. You agree to indemnify and hold harmless the Company against any and all claims, losses, liabilities, and expenses arising from your use of our services, except in cases of the Company's gross negligence or willful misconduct.
14. Force Majeure
Neither party shall be liable for any failure to perform its obligations where such failure results from any cause beyond the party's reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, government actions, pandemics, or electrical, internet, or telecommunication outages.
15. Termination
a. Either party may terminate the services with written notice, as specified in the individual contract or agreement.
b. Termination does not relieve the obligation to pay for services rendered up to the termination date.
16. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the United Kingdom and any disputes are subject to the exclusive jurisdiction of UK courts.
17. Entire Agreement
This document and any attached schedules constitute the entire agreement, superseding all prior agreements, understandings, or representations.
18. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, available at Gysho Privacy Policy, which also governs your use of our services.
19. Compliance with Laws
The client agrees to comply with all applicable laws and regulations in the use of the services provided.
20. Survival of Obligations
Obligations which by their nature should survive termination, including confidentiality and indemnification, will remain in effect after termination of this agreement.
21. Acknowledgment of Understanding
The client acknowledges that they have read, understood, and agree to these terms and conditions.
